SMID > FAQs

SMID products have a high level of durability. Made from high quality materials, not easily damaged or changed because of the humid and cold temperatures. We are prioritizing excellent products at competitive prices. Processed by an experienced team and modern machines to guarantee anti-slip, strong and durable outsole.

All outsoles are guaranteed with high durability, because they are made of high quality materials that are processed with modern technology.

Please contact our Customer Service for further  information.

You can contact our CS for full details.

You must order a minimum of 250 pairs (ordering below 250 pairs of shoes will be charged an additional fee).

We use Italian Static Machine and Taiwan Rotary Machine.

We produce up to 50,000 pairs per day.

A special MOQ applies to new custom mould production. However, if the client is willing to cover the cost of making the mould themselves, this MOQ requirement does not apply. For TPR mold sheets, SMID provides free production with a minimum order of 5,000 pairs.

Production time ranges from 14 to 30 working days, depending on the design complexity and order specifications.

Yes. SMID provides free samples for up to 5 pairs, with a turnaround time of around 7 working days.

SMID does not currently export directly, however a number of SMID outsole products are already used on footwear by clients who export their products abroad.

The custom mould process — starting from scanning/initial design, 3D-printed prototyping, through to CNC finishing — takes approximately 1 to 6 months depending on the number of design revisions required.

SMID produces outsoles using TPR (Thermo Plastic Rubber), Light TPR, PVC (Poly Vinyl Chloride), and Light PVC, according to the weight, flexibility, and durability requirements of the product.

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